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Privacy Policy

At BingoHome.com, we respect your privacy and are committed to protecting your personal information. We have created this Privacy Policy to let you know what information we collect when you use the BingoHome.com web site and online service (collectively, the “Service”), why we collect this information and how we use the collected information. We may periodically make changes to this Privacy Policy that we will notify to you by posting the modified terms on the website and we advise you to revisit this Privacy Policy regularly.

1. Information Collected. We consider information that may be used to identify an individual, including, but not limited to, first and last name date of birth, credit card information, home or other physical address, email address, phone number or other contact information to be “Personal Information”. You may be asked to provide Personal Information when you use our web site, register for an Account or to use the Service. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, web site usage preferences, and feedback regarding the Service. This information is held by us on servers based in Costa Rica and Canada and elsewhere from time to time. In addition, when you interact with the Service, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used which are essential for the provision of and the quality of the Service. We do not collect Personal Information about you on the Service without your knowledge.

2. Means of Collecting & Processing Data. We may collect personal information at the following times, with your permission only:

• When you register to receive communications from the site.
• When you seek information or enter applications for products or services offered on the site.
• When you provide such information to us through surveys, feedback, or other forms hosted on our WebPages or the pages of certain partners.

In addition, we might receive information about you from other sources (such as service providers) for tracking purposes. We may add the information we receive about you to your existing account. Like other websites, we also automatically receive and record certain types of information every time you visit us. We use "Cookies" and the other information to enhance your experience and present you with personalized offers. Likewise, we sometimes use third-party advertising companies to serve and track advertisements appearing on our website. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Service or other communications and interactions with BingoHome.com. We may also receive Personal Information from online vendors and service providers that refer you to the BingoHome.com site, and from customer lists lawfully acquired from third party vendors. In addition, we may engage the services of third-party service providers to provide technical support process your online transactions and maintain your online Accounts. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services and we will use the Personal Information as set out in section 3 below. This information may be disclosed to our staff and to third parties involved in the completion of your transactions or in support of your use of the Service as set out in section 3 below. We take steps to ensure that our arrangements with third party service providers and online vendors protect your privacy.

3. Information Use, Sharing and Disclosure. We may rent, sell, or share personal information about you with other companies. We share information under the following circumstances:

Processing Your Requests: If you apply for a product or service offered through the site, we will share your information with certain business partners strictly to process and fulfill your request. Our business partners may contact you by telephone in order to process and fulfill your request even if you have opted into the National Do Not Call List administered by the Federal Trade Commission. If one of our
business partners contacts you by telephone and you wish not to be contacted again by that business partner with respect to your inquiry or application, then you should specifically make a request to that business partner to not contact you again. If the business partner disregards your request and contacts you again, please let us know
immediately by sending us an email. Our business partners may also contact you by email or mail based on the information you have provided to us.

Contracted Partners: We sometimes disclose the information we collect to companies that perform marketing or services on our behalf. These partners only have access to personal information needed to perform their functions.

Business Transfer: As with any other business, it is possible that this site in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by the site, including customer account information, but would continue to be bound by this Privacy Policy unless you consent otherwise. Notice of a business transfer will be posted here for 30 days.

We also use the Personal Information we collect from you to deliver our Service, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, meet certain business requirements and for any other purpose related to the operation of the Service. Your Personal Information may also be shared with our affiliates, subsidiaries, agents, marketing partners, and suppliers in order to provide the Service and provide you with promotional offers and information regarding BingoHome.com and those of our group companies. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary, and, therefore, you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). If you choose to participate in a survey or contest and win, by accepting any contest prize or winnings from us, you consent to use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding any similar products, services and promotions, including other online gaming products of ours and our affiliates such as online casino and poker services. We may sell, lease or share your Personal Information as set forth in this Privacy Policy.

4. Certain Excluded Disclosures. We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, the BingoHome.com website or the Service; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the Service or the public. If, in our sole determination, you are found to have cheated or attempted to defraud BingoHome.com or any other user of the Service in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies.

5. Access. You may “opt out” of receiving any promotional communications either by choosing to opt out where such option is made available on the BingoHome.com website or the Service or in an email you receive from us, or at any time by visiting http://unsubscribe.BingoHome.com In addition you may contact us at the just mentioned addresses if you: 1). want to confirm the accuracy of the Personal Information we have collected about you; 2). would like to update your Personal Information or delete your Personal Information; and/or 3). Have any complaint regarding our use of your Personal Information. If requested, we will change any information you have provided to us or mark any information to prohibit future use, provided that you provide evidence as we may reasonably require for such changes.

6. Cookies. To serve you faster and with better quality, we use "cookies" technology. Cookies are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences, which enable a Web site to "personalize" itself for each user. We may also use cookies to reduce the time it takes for pages to load on your computer and to assist with customer tracking. Customer tracking (or "click-stream") data collected by us is used to optimize your experience by learning whether or not you successfully used the site. We use cookies to track use of the BingoHome.com site. We also may use cookies to monitor traffic to the site, improve the Service and make it easier and/or more relevant for your use. You have the ability to accept or decline cookies. Most online browsers automatically accept cookies, but if you prefer you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the BingoHome.com online sites.

7. Consent to Use of Electronic Service Providers. In order to play Real Money games on the Service, you will be required to send money to and receive money from us. We may use third party electronic payment processors and/or financial institutions ("ESPs") to process such financial transactions. By accepting this Privacy Policy, you consent to Personal Information necessary for the processing of transactions being shared with ESPs, including where necessary the transfer of information outside of your country. We take steps to ensure that our arrangements with ESPs protect your privacy.

8. Consent to Security Review. We reserve the right to conduct a security review at any time to validate your identity, age, the registration data provided by you and to verify your use of the Service and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By accepting this Privacy Policy, you authorize us, our staff, affiliates, subsidiaries, agents and suppliers to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide to us in the course of using the Services, including where necessary the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.

9. Consent to Use of Anti-Cheating Software. Our software package used to access and use the Service contains certain features designed to detect use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such “bot” software programs violates our Terms and Conditions. By installing our software and using the Service, you consent to our software performing the functions described in this section. Our software may perform any or all of the following functions in order to detect the use of illicit automated programs and ensure that we maintain a “cheat free” environment for all users: (1) scan your list of active software applications while you are using the Service, (2) scan your list of active processes while you are using the service, (3) scan the files in your BingoHome.com-related program folders to ensure that only “non-hacked” versions of our software are being used. If any of the foregoing processes reveals a suspect application or process, our software may (1) scan the files associated with the suspect application or process and compile a composite mesh (i.e. a profile that characterizes the files associated with the application or process) to be matched against profiles for known illicit automated programs, and (2) capture a screenshot of your desktop or navigation pages, and transmit these to BingoHome.com for review. You may terminate use of our software at any time by uninstalling the BingoHome.com software package.

10. Security. We understand the importance of information security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in a password-protected database residing within our secure network behind active state-of-the-art firewall software.

11. Protection of Children. The Service is not intended for or directed to persons under the age of 18. Any person who provides their information to us through any part of the Service represents to us that they are 18 years of age or older. It is our policy to endorse the Children’s Online Privacy Protection Act of 1998 and to use our best efforts to comply with that Act. This may involve us having to access and verify your Personal Information. If we become aware that a minor has attempted to or has submitted personal information via the online site, we will not accept this information and will take steps to remove such information from our records.

12. International Transfers. Personal Information collected on the Service may be stored and processed in any country in which we or our affiliates, suppliers, subsidiaries or agents maintain facilities, and by using the Service, you consent to any transfer of information outside of your country (including to third countries which may not have been assessed as having adequate privacy laws).

13. Third-Party Practices. We cannot ensure the protection of any information or images that you provide to a third-party online site that links to or from the BingoHome.com website or any information collected by any third party administering our affiliate program, marketing campaigns, or any other program, since these third-party online sites are owned and operated independently of us. Any information collected by these third parties is not governed by this Privacy Policy but by the privacy policy, if any, of such third party. If you have questions about a third party’s information practices, please read its privacy policy. We assume no responsibility or liability whatsoever for the practices, actions or policies of such third parties, and is not responsible for the content or privacy practices of such online sites.

14. Legal Disclaimer. The Service operates “AS-IS” and “AS-AVAILABLE,” without liability of any kind. We are not responsible for events beyond our direct control. Because of the complex and constantly changing nature of our technology and business, we cannot guarantee nor do we represent that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of Personal Information.

15. Merger. If we should ever file for bankruptcy or be acquired by a third party, merge with a third party, sell all or part of our assets, or otherwise transfer substantially all of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service to potential and subsequent business and merger partners.

16. Invite a friend. If you select to use our Invite a friend feature to invite friends to our site, we will ask you for your email address and password. BingoHome.com will automatically send people in your address book an email inviting them to join the site via our automated invitation system. BingoHome.com stores these email address for the purpose of sending reminders of the invitation. BingoHome.com does not sell these email addresses or use them to send any other communication besides invitations and invitation reminders. Recipients of invitations from BingoHome.com may contact BingoHome.com to request the removal of their information from our database. You may prevent BingoHome.com email invitations and other messages from being sent to any email address in your address book by visiting http://unsubscribe.bingohome.com. Please note that the email must come from the account you wish to block.

17. Anti-Spam Policy & Pop Up Windows. You may receive advertisements for our site or from third parties. For instance, when visiting a third party website, you may receive a "pop up" window advertising our site. Please note that such advertisements are served by the third party website that you have visited and are not controlled by our site. In addition, you may receive emails that advertise our sites from third party publishers. We have established firm ground rules for dealing with any third party email services to ensure that advertisements for our site are not sent out through a "Spam" mailing -- ensuring that our advertisements are sent only to those individuals who have given their permission to the third party email service to receive communications. If any third party email publisher refuses to abide by our sites anti-Spam policy, we will no longer use that publisher's services. If you want to stop receiving emails from a third party, you should follow the opt-out instructions included in the email so that you will not be included in any future mailings. An "unsubscribe" link should appear at the bottom of the email you received. However if for any reason it does not work, please bring that to our attention by emailing us.

18. Clear Gifs. We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users. Clear gifs are not tied to users' personally identifiable information. We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, you should follow the opt-out instructions included in the email so that you will not be included in any future mailings. An "unsubscribe" link should appear at the bottom of the email you received. However if for any reason it does not work, please bring that to our attention by emailing us.

19. Email Communications and Removal from Mailing List. You may register to receive communications directly on our website or through a third party. Upon registering, we will send you email notices and other e-mails featuring special and exclusive offers, promotions and other members-only benefits. If you no longer wish to receive these communications, you may opt-out by clicking on the unsubscribe link at the bottom of our emails). Our email database is updated weekly. Please note that we can only control our own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our services, and you may need to contact these parties directly in order to stop receiving such communications. Also, please note that if you enter into a transaction through our website, we may send you a thank you notice, ask for a satisfaction rating, request a testimonial and give you periodic reminders as part of your service.

20. Information Collected by Third Parties. This Privacy Policy applies to all information that you provide to us and all information that a third party provides to us in conjunction with any service offered on our site. However, when you visit websites to which we provide a link, keep in mind you will be interacting with a third party that operates under its own privacy and security policies. If you choose to obtain certain services through a third party site, the data collected by the third party is governed by that third party's privacy policy. A third party site will also have its own policy regarding the use of cookies and clear gifs. If we receive personal information from a third party that is not in conjunction with a service offered on our site, the use and disclosure of such information is governed by the agreement (if any) between us and such third party.

21. Consent to Privacy Policy. By clicking “Yes” during the registration process or by your continued use of the website following the posting of this Privacy policy (as applicable) you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our online sites. We may periodically make changes to this Privacy Policy that we will notify to you by way of posting the modified terms on the online sites and we advise you to revisit the Privacy Policy regularly.